Our conference went extremely well. Over 50 people attended from Botswana, Tanzania, Nigeria, Cameroon, Jamaica, Trinidad, Bahamas, Mexico, Peru, El Salvador, Guatemala, China, Qatar, Lebanon, Indonesia, Columbia, Venezuela, and USA. Our Licensee from China has offered to host a SQI Worldwide Customer Service Conference next September in Shanghai, home of EXPO 2010. Start planning now [...]

SQI Worldwide Customer Service Conference - September 18 - 20

John Tschohl Seminar in Bucharest, Romania

Service Quality Institute’s Certified Customer Service Leader (CCSL) and Certfied Customer Service Trainer (CCST) Certification Seminars were again a resounding success!

Skye Bank Brochure of John Tschohl Speaking Seminar in Lagos, Nigeria

Certified Customer Service Trainer Graduation and Reception at John Tschohl’s House, May 16, 2009

A great response from an attendee at my Skye Bank Seminar this past weekend. This person took the time to type this message on their Blackberry device.

In Less than 24 Hours - John Tschohl and Skye Bank