Service Quality Institute’s Certified Customer Service Leader (CCSL) and Certfied Customer Service Trainer (CCST) Certification Seminars were again a resounding success!

Certified Customer Service Trainer Graduation and Reception at John Tschohl’s House, May 16, 2009

This helps them to develop a culture of delivering superior customer service. The Service Quality Institute runs customer service training programmes leading to the internationally recognised Certified Customer Service Leader certification